Guidelines & Best Practices
Email Sending Guidelines
To maintain high deliverability and protect the reputation of Sendvrel's infrastructure, all senders must adhere to the following strict requirements and best practices.
Sending Requirements
- Verified Domains: You may only send email from domains you have verified in the Sendvrel dashboard.
- SPF Setup: Sender Policy Framework (SPF) records must be configured to authorize Sendvrel IPs.
- DKIM Setup: DomainKeys Identified Mail (DKIM) signatures are mandatory for all outbound traffic.
- DMARC Setup: A DMARC policy (at least `p=none`) must be published for your sending domain.
Sender Reputation & List Hygiene
- Bounce Rate Management: Maintain a hard bounce rate below 3%. Remove invalid addresses immediately.
- Complaint Handling: Spam complaint rates must remain below 0.1%. Monitor feedback loops actively.
- Unsubscribes: Include clear unsubscribe links in all marketing emails and process requests within 24 hours.
Strict Restrictions
- No Purchased Lists: Buying, renting, or leasing email lists is strictly prohibited.
- No Scraping: Using automated tools to scrape emails from websites is prohibited.
- No Spam: Unsolicited bulk email will result in immediate and permanent account suspension.
Warm-up Best Practices
If you are sending from a new domain or IP, you must gradually build trust with Inbox Providers (Gmail, Yahoo, Outlook).
- Start by sending fewer than 100 emails per day.
- Increase volume by no more than 20% to 50% every few days.
- Send to your most engaged users first (users who open and click).
- Pause volume increases if you notice rising bounce or deferral rates.